Servicing the individual needs of visitors to your website can take considerable time and resources. Whether it is to manage sales inquiry emails, customer complaints, or just to answer FAQs, having human operators can prove expensive, particularly for the more repetitive tasks. This is where chatbots and live chats step in to ease that burden. [...]
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Given that so many things are done on the internet nowadays, it figures that people are also going online to get help with issues they are encountering. Accordingly, there is now a plethora of help desk software solutions squarely aimed at helping businesses manage increasing numbers of customers seeking solutions to their problems via email, [...]
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If you run a WooCommerce store, then customer relationship management (CRM) is a crucial factor in ensuring the success of your business. Therefore, today, I will discuss the benefits of CRM to online companies, plus I will be suggesting some of the very best WooCommerce CRM platforms currently available. Ready to get started? Good. So, [...]
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Operating a company that offers many products can be difficult to manage at times. After all, customers will always have questions regarding your products and services. And, as a reliable and established business, it is your job to answer said questions in a timely fashion. [...]
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You’re here because you want to learn more about your readers. Who they are, what they think. And whether you’re trying to get feedback on your website or just looking to gather demographic information on your readership, one of the best ways to do that is with a survey. [...]
The post 7 Best WordPress Survey Plugins in 2021: Gather Useful Data Through Polls, Surveys, and Quizzes appeared first on Learn WordPress with WPLift.
Accessibility and creating websites that are accessible to everyone are often overlooked by most. While the subject is gaining more and more popularity in recent years, due to a significant increase in web-based ADA lawsuits, it is still far from being a widely implemented practice. But why is that? One reason is that making websites [...]
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If you’re tired of getting the same support queries over and over (or just want to help your customers better), you should create a knowledge base. But to create an effective knowledge base with WordPress, you’ll need the help of some external tools. So to boost your knowledge on knowledge bases, I’m going to list ... Read more 12 Best WordPress Knowledge Base Plugins (Free and Premium)
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If you provide a product or a service, chances are you want your users to be able to suggest feature requests or ideas about ways to improve your product offering. More often than not, there’s no real system for managing feature requests. The most likely scenario is that your customers’ will email you with a ... Read more How To Manage Feature Requests In WordPress?
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Do you want to collect feedback using on-site WordPress polls or run different surveys? We did a good read in this area to save you some time on research and compared the setup process of some top-used WordPress poll plugins. So we’re ready to share the results with you. We found out that the needs ... Read more Using A WordPress Poll Plugin: How To Get Feedback From Your Site Visitors
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If you’re just using WordPress to blog as a hobby… you can probably skip this post. But if you deal with any type of customers or leads and want to maximize those relationships, you should keep reading because I’m going to jump into a bunch of WordPress CRM plugins that act as fully-functioning CRMs or ... Read more9 Best CRM Plugins to Interact Better with Customers
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